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[MARKET_BUG] Download issue for paid version

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Hi

I just paid to upgrade via the android market, I just get the message 'waiting to download' but nothing happens. I left it for 5 minutes but I am still without the paid version. I cannot find an email address to send you my transaction number.

cheers

Trevor

This is one of the known issues Google reported here:

http://www.google.com/support/androidmarket/bin/static.py?page=known_issues.cs

It's been there for very long, they offer a few suggestions, but doubtfully providing any real help.

There is a link to report your particular issues, which is defintely the best way to get it resolved quickly and permanently fixed in the future.

 

You can also fill a claim for your purchase to Google:

https://checkout.google.com/support/bin/request.py?contact_type=claimb&ctx=contact1_report

 

Please note that Android Market developpers have no control over the payments and downloads processes whatsoever! It's all handled by Google end-to-end.

 

Thanks.



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